Frequently Asked Questions
Find answers to common questions about shipping, returns, and our products.
Shipping & Delivery
Inside Dhaka, delivery takes 2-3 business days. Outside Dhaka, it takes 3-5 business days. International shipping varies by location but typically takes 7-14 business days.
Yes! We offer free shipping on all orders over ৳6,000 within Bangladesh. For international orders, free shipping applies on orders over $200.
Returns & Refunds
We offer a 7-day hassle-free return policy. The product must be unused, with all original tags and packaging intact.
Simply contact our support team with your order number and the reason for the return. We'll guide you through the process and arrange a pickup if applicable.
Our Products
Absolutely. All our Jamdani sarees are hand-woven by master weavers in Dhaka, Bangladesh, using traditional techniques passed down through generations.